The following terms and conditions apply to all transactions carried out through the Home Interiors website - using our services confirms your acceptance of these terms.
Purchasing
We advise customers to obtain a cutting of their chosen fabric, wallpaper or trimming to ensure that you are happy with this item before ordering. Shades can sometimes vary slightly between samples and batches, so if the colour match is critical, please ask us to order you a 'stock cutting' of the current batch when placing your order. ( the commercial tolerance it 3-5% variation)
Fabric may move when exposed to external factors. ( the commercial tolerance is 3-5% variation)
Where goods are shown with reference to a photograph we cannot guarantee that your monitor’s display of any colour will be accurate. We will endeavour to deliver the corresponding goods but do not warrant that the goods we deliver to you will be identical to those displayed in the photograph or on your monitor. We advise you to order a cutting before placing an order.
The price may change at any point subject to currency fluctuations and suppliers pricing.
All goods are subject to availability, and full refunds will be given if for any reason your order cannot be fulfilled by HomeInteriors within the outline time scales. We cannot be responsible for delays beyond our control.
Our minimum order is 1m, unless this is imposed by a particular fabric company. Fabrics are supplied in a minimum of 1 metre or 3 metres (depending on importer) and can be ordered in 20 cm increments.
Fabrics to be used for Upholstery will have a rub rate shown or contact us for more details. Choosing a fabric that is not specified for a purpose is at your own risk.
All fabric will fade if exposed to direct sunlight.
Horizontal pattern repeats seldom match perfectly. We do not recommend checks on roman blinds and will not guarantee pattern matching on any horizontal pattern repeats.
Delivery
Freight will be charged at $12 within New Zealand. Items over 5kg may incur additional charges. Orders under $400 will not require a signature on delivery. It you would like this please let us know.
RD address will be charged an additional $7 per delivery.
3000 wide fabric may arrived rolled in a continuous width. This is an over sized freight package. Additional freight can be charged it this occurs. POA
All orders valued at over $400 will require a signature on delivery.
Please note: orders can only be sent to one address. If you require that part of your order be sent to a different address, please order those items separately.
Please allow the specified number of working days for receipt of your order. Please advise us when placing your order if you are working to a deadline. Express delivery can usually be arranged at an additional charge if required.
All goods are subject to availability. Should a fabric or wallpaper be out of stock, we will contact you as soon as we are advised by the fabric company, so that you may decide whether you wish to wait for this item, or to cancel your order. A full refund will be given if for any reason your order cannot be fulfilled by the HomeInteriors within the outlined timescale. All delivery times are approximate, and we will not be held liable for any compensation as a result of any unexpected delays.
Products dispatched from HomeInteriors or directly from the suppliers are typically sent by Fastway. If you wish a signature be required to take delivery of your goods please contact us and we can arrange this at an extra charge.
Risk in goods purchased from us will pass to you on delivery but legal and beneficial ownership in goods remains with us until all sums owed to us, in respect of those goods and all other goods supplied by us, are paid in full. While property in the goods remains with us, we have the irrevocable right to enter your premises where the goods are located and take possession of and remove the goods. Until ownership passes, you hold the goods as bailee for us. If you wish to resell any goods before ownership passes, you may do so only by way of bona fide sale in the ordinary course of business and you shall account to us for the proceeds of any such sale.
Returns Policy
Please contact us within 7 days of receipt of your order should you have any queries about the product(s) you have received.
While every effort is made to ensure that you receive the required goods in the best possible condition, please inspect all items carefully upon receipt. In the unlikely event that you receive faulty goods, please contact us immediately in writing out lining the fault. (choosing the wrong fabric is not classified as a fault rather human error)
Please note: no refunds can be given once the goods have been cut, wrappers removed, treated or altered in any way.
Should you realise that you have ordered the wrong product we cannot accept anything that has been ordered especially for you back. Please chose carefully
Any goods must be returned in a saleable condition and in the original packing.
All costs relating to postage for returns are the buyer's responsibility.
This does not affect your statutory rights.
All personal information that you provide, including email postal addresses, will be held in the strictest confidence and only used to fulfil your order with us.
Our credit card payments are processed through the PayPal payment gateway. PayPal is PCI DSS compliant and is PCI DSS Tier 1 certified. PayPal is audited annually by external authorities to gain such accreditation.
Consumer Guarantees Act 1993 (the "Act"): If you are a consumer under the Act:
and you are acquiring or holding yourself out as acquiring the goods for a business purpose, the Act will not apply; and
we do not undertake that facilities for repair and parts for the goods will be available.
Subject to this clause nothing in these Terms will affect your rights as a consumer under the Act.
Changes to Terms and Conditions: We reserve the right to change these Terms at any time by notifying users of the existence of revised terms and conditions through the website. By continuing to access the website, you agree to be bound by the amended terms and conditions.
Waiver: If at any time we do not enforce any of these Terms or grant you time or other indulgence, we will not be construed as having waived that term or our rights to later enforce that or any other term.
Severability: If any portion of these Terms is deemed to be invalid, illegal or unenforceable the remaining provisions shall remain in full force and effect.
Governing Law: These Terms will be governed by New Zealand law and you agree to submit to the exclusive jurisdiction of the New Zealand Courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Nothing will be posted on your behalf.
